ClinicGrow helps UK private dermatology clinics handle online booking, patient records, clinical photos and follow-up appointments in one system. It suits self-pay clinics that want fewer phone calls and a clear record for each patient. It is not an NHS system and has no dermoscopy device integration.
| Task | How ClinicGrow handles it |
|---|---|
| New enquiries | AI assistant and booking widget book from your live calendar |
| Pre-visit history | Intake forms sent by link before the appointment |
| Clinical notes | Notes per visit on the patient timeline |
| Clinical photos | Uploaded to the patient record, not kept on personal phones |
| Follow-up | Next appointments booked with automatic reminders |
| Payment | Patient invoices, including in GBP |
Treatments such as acne, eczema and psoriasis care can run over several appointments. Book the next review before the patient leaves, and each visit keeps its own notes and photos on the record, so the next clinician can compare progress. Patients get reminders by email and, where enabled, SMS, and can use the link to reschedule.
Yes, you can note who referred the patient and why on the patient record, using notes or your intake form. There is no connection to NHS e-Referrals, so referral letters reach you through your normal route and you add the key details yourself.
Skin photos can be highly sensitive health data under the UK GDPR. Limit who takes them, explain why you are taking them and store them only on the patient's record. ClinicGrow encrypts data in transit and at rest, stores it in the EU and isolates each clinic's data. Take advice on how long your clinic should keep records, as this depends on your patients and your regulator's guidance.
In these cases, ClinicGrow can still help with booking and reminders next to a specialist system, but check that the overlap is worth paying for.
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