Patient CRM with before and after photos

ClinicGrow's patient CRM keeps every patient's appointments, clinical notes, photos, signed forms and invoices on one record. Staff see the full history in one place instead of searching through email, phones and separate photo apps.

What sits on each patient record

Part of the recordWhat it holds
AppointmentsPast and upcoming visits, with status and practitioner
NotesClinical and consultation notes over time
PhotosBefore, during and after photos on the patient timeline
FormsSigned consent forms and intake questionnaires as PDF
Journey stageWhere the patient is: inquiry, consultation, treatment or follow-up
InvoicesInvoices sent to the patient

Why it matters for clinics

Photos stay off staff phones

Clinical photos belong in the patient file, not in a personal camera roll. Uploading them to the record keeps them secure and findable.

Nobody falls between stages

Journey stages show which patients had a consultation but have not booked treatment yet, so follow-up does not depend on memory.

Isolated per clinic

Row-level security keeps every clinic's patient data separate, and data is hosted in the EU.

AI scribe for video consults

With Consult+, a video consultation can produce a structured note for the record, saving typing after each call.

Getting your patients in

  1. 1

    Patients who book online get a record automatically.

  2. 2

    Add existing patients by hand or ask us about importing your list.

  3. 3

    Upload photos and notes from the record during or after each visit.

Questions about the patient CRM

What is a patient CRM?
A patient CRM is a system that keeps all information about each patient in one place: contact details, appointments, notes, photos and documents, so every staff member sees the same history.
Is it safe to store clinical photos in ClinicGrow?
Data is encrypted in transit and at rest, hosted in the EU, and isolated per clinic. Access is limited to the clinic's own staff accounts.
Can I export my patient data?
Yes. Data export is included in every plan, so you are never locked in.
Does ClinicGrow replace a full medical record system?
ClinicGrow covers the patient record most private aesthetic and hair clinics need. Clinics that need specialist charting or insurance billing usually keep that system alongside it.

One record per patient, from first inquiry to follow-up

30-day free trial, no credit card. Your first online booking creates your first patient record.